PRIVACY POLICY

We respect and protect your privacy. The purpose of this Privacy Statement is to explain to you, with respect to the website, what types of information about you we may collect, and how we may use and disclose your information. It is also our goal to explain who you can contact concerns you may have regarding your personal information. Please note that your use of our website (“Site”) signifies your agreement to be bound by the most recent version of this Privacy Statement. Accordingly, when you use our website, you should check the date of this Privacy Statement at the top and review any changes we have made from the previous version.

In order to make sure that your data is being kept safe, we have also implemented applicable requirements of Regulation 2016/679 EU (the General Data Protection Regulation or “GDPR”), adopted by the European Union, which is in force as of 25 May 2018 and California’s Consumer Privacy Act of 2018 (CCPA).

1. Just visiting the Website?

Our website allows you to learn about what Na-knows offers for customers. In general, you can visit our website without revealing any information about yourself. By visiting a website, there will be IP addresses shared and logged as part of the process. However, we do not link IP addresses to anything personally identifiable, so you will remain anonymous to us. In addition, cookies may be created and shared as part of the browsing process. However, we do not use cookies to attempt to identify you or track your individual activity on our website.

We may collect information through cookies and other data technologies from our website visitors in an aggregate and non-identifiable way. We may use such aggregate non-identifiable information from our website visitors to help us design and provide better customer service and experience on our website. For example, we may analyze such collection of non-identifiable information to examine how many visits a certain page on our website gets per day.

2. Safeguarding Your Personally Identifiable Information

We intend to protect your personal information and to maintain its integrity. We implement commercially standard measures and processes, such as using encryption when transmitting sensitive information, with the goal of maintaining and securing the privacy of your information. However, please be aware that no data transmission over the Internet can be guaranteed to be 100% secure. As such, while we strive to protect your information, we cannot guarantee its absolute security. Therefore, the Terms of Use, Disclaimer of Warranty and Limitations of Liability in this Site Terms of Use apply.

3. Protecting Children’s On-line Privacy

We comply with the Children’s Online Privacy Protection Act (COPPA), and in particular, recognize the importance of protecting the privacy of children. Accordingly, our website does not intend to target or attract children, and pursuant to COPPA, we will not knowingly collect any Personal Information from children under the age of 13. If you have reason to believe a child has used or is using Na-know’s website, please contact us, and we will take appropriate and prompt measures to delete any information related to the child.

4. Use of Personal Information

We may use or disclose the personal information we collect for one or more of the following business purposes: to fulfill or meet the reason for which the information is provided, for example, as part of the goods that Na-Know offers to its customers, when you provide us with personal information as part of a transaction or inquiry, we will use that information to verify identity, retrieve account information, process payment, or respond to your inquiry; to carry out our obligations and enforce our rights arising from any client contracts entered into services; for quality assurance and regulatory compliance; as necessary or appropriate to protect the rights, property or safety of us, our clients or others; to respond to law enforcement requests and as required by applicable law, court order, subpoena, or governmental regulation; in response to a lawful request by a public authority, including to meet national security or law enforcement requirements, or similar legal process; as described to you when collecting your personal information or as otherwise set forth in the CCPA; and to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.

a. Account Information

We collect your personal information such as your name, your contact information, your shipping information, and your billing information (such as credit card account data) when you create an account on Na-know. We use that information to provide Na-know services (such as to process and ship your orders (“Orders”) or respond to customer service requests) and to analyze and improve Na-know offerings.

b. Marketing

We collect your personal information when you sign up for our mailing list. If you do not wish to receive marketing materials from Na-know, then click “unsubscribe” button on those materials.

c. Usage and Device Information

We automatically collect certain device and usage information when you use Na-know. For example, we collect information about the devices you use to connect to our services (such as the IP address of your computer or numeric identifier of your mobile device) and about how you use Na-know (such as what time you visit our website).

5. Sharing Personal Information

Na-know does not sell any personal information for any purpose whatsoever.

6. How Do We Store Your Data?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Na-Know will retain your data an indefinite period of time. In accordance with GDPR, CCPA and other laws, you have the right to access your data or request, at any time, to have your data permanently deleted from our database. If you don’t want us to process your data anymore, please contact us at support@naknowmask.com or send us mail to:

Na-Know
P.O. 5354
New York， NY 10185

7. Links To Third Party Web Sites And Social Media

Our websites contain links to third-party online properties. Such third parties have their own policies that govern their collection, use, and disclosure of information. We suggest that you read their privacy policies to learn about their practices.

Social media provides tools that many people use and enjoy, and we include links to various social media platforms on our websites. If you interact with these social media tools through our websites, your experience on those social media sites will be governed by the privacy and other policies of those sites. The privacy settings you have chosen on those sites will determine the degree to which your information is made public. We encourage you to choose your privacy settings on those sites accordingly.

8. Communications with Us

When you communicate with us via email on our websites, these communications may not be encrypted. For that reason, we ask that you do not share sensitive personal information via these communication channels.

To the extent your contact with us: 1) processes personal data from you as a data subject and is covered under the GDPR and CCPA, 2) is where Na-know would be the data controller and not a processor for its customers, and 3) is not covered by another specific disclosure at the time of contact; then we want to share the following information with you:

You are about to submit data to Na-know Inc. that may be subject to the General Data Protection Regulation (“GDPR”). The data controller for your data will be Na-know for those covered by the GDPR. Personal data questions related to GDPR may be directed to [email address]. The processing of your data is necessary for the legitimate interest of responding to your inquiry, and it will be kept for the time set out in the applicable document retention policy.

The recipients or categories of recipients of your personal data will be personnel of Na-know’s affiliates engaged in responding to inquiries from the website, including but not limited to employee recruitment. In the course of responding to your inquiry, your personal data may be shared with other companies within the group of Na-know. All such companies will have implemented adequate measures for protection of your personal data.

Subject to limitations set forth in the GDPR and other applicable laws, with respect to your personal data being processed, you have the right to access, rectification, erasure, restriction, portability, and to object to processing. You have the right to lodge a complaint with your appropriate supervisory authority. The provision of your personal data will be required to respond to your inquiry. If you do not provide your personal data, or if your personal data is erased at your request, then we may not be able to respond to your inquiry.

9. Information You Post

All information that you share about yourself, whether personal information or not, in a public open forum – such as on our Forums or on a social network – will be considered public information for the purposes of this policy. If you don’t want it to be public, please don’t post it.

10. Cookies

We may use “cookies,” “web beacons,” and other similar technologies to collect information in connection with the Na-know website. A “cookie” is a computer file that acts as an identification card for your computer to distinguish your browser from others and enable us to serve you better. For example, we use cookies to save products in your shopping cart while you browse our websites and to track the effectiveness of our marketing and advertising campaigns. Similarly, a “web beacon” is a technology that can recognize specific cookies and convey information about that browser. We do not use these technologies to collect personal information.

Most browsers accept cookies automatically. You may be able to set your browser to reject and/or delete cookies. For instructions, check your browser’s technical information. However, if you reject or delete cookies then this may disable or interfere with features of the Na-know website or other websites you visit. We recommend that you leave cookies “turned on” so we can offer you a better experience on our site.

a. How do we use cookies?

Na-know uses cookies in a range of ways to improve your experience on our website, including:
• Keeping you signed in
• Understanding how you use our website

b. What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:
• Functionality – Na-know uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

• Advertising – Na-know uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Na-know sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

c. How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

11. How We Share Information

a. Service Providers

We disclose your personal information to companies that provide services to us or perform functions on our behalf (such as processing credit card payments) and have agreed to use your information only for the purposes we request.

b. Compliance with Laws

We may disclose your personal information to a third party if (a) we believe that such disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request, (b) to protect the security or integrity of the website from harm or illegal activities; (c) to respond to an emergency which we believe in good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person; or (d) to any other third party with your prior written consent.

c. Business Transfers

We may share or transfer your personal information in connection with, or during the negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of the business to another company.

12. Your Rights According to the General Data Protection Regulation (GDRP)

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe to the United States.

a. The right to access - You have the right to request Na-know for copies of your personal data. We may charge you a small fee for this service.

b. The right to rectification - You have the right to request that Na-know correct any information you believe is inaccurate. You also have the right to request Na-know to complete information you believe is incomplete.

c. The right to erasure - You have the right to request that Na-know erase your personal data, under certain conditions.

d. The right to restrict processing - You have the right to request that Na-know restrict the processing of your personal data, under certain conditions.

e. The right to object to processing - You have the right to object to Na-Know's processing of your personal data, under certain conditions.

f. The right to data portability- You have the right to request that Na-know transfer the data that we have collected to another organization, or directly to you, under certain conditions. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

support@nanaknowmask.com
Or write to us:

Na-Know
P.O. 5354
New York， NY 10185

g. How to contact the appropriate authority - Should you wish to report a complaint or if you feel that Na-know has not addressed your concern in a satisfactory manner regarding compliance with GDPR, you may contact the Information Commissioner's Office.

Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom
Online Complaint: https://ico.org.uk/make-a-complaint/
Phone: +0303 123 1113

13. Your Rights According to the California Consumer Privacy Act

Although Na-know is not a “Business” to which the CCPA applies, it will attempt to provide responses to legitimate and verified written requests for information pursuant to the CCPA. The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

a. Access to Specific Information and Data Portability Rights - You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

-The categories of personal information we collected about you.
-The categories of sources for the personal information we collected about you.
-Our business or commercial purpose for collecting or selling that personal information.

-The categories of third parties with whom we share that personal information.
-The specific pieces of personal information we collected about you (also called a data portability request).

If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:

• sales, identifying the personal information categories that each category of recipient purchased; and
• disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

b. Deletion Request Rights - You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies. Please be advised that Na-know will generally deny a request to delete information if you are a current customer of one of Na-know’s clients or if you are a former customer of one of Na-know’s clients due to compliance with a legal obligation or to make other internal and lawful uses of that information that are compatible with the context in which you provided it.

c. Exercising Access, Data Portability, and Deletion Rights - To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either: Emailing us at [email address] or calling us at [telephone number]. Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12 month period. The verifiable consumer request must: (i) Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative and (ii) Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

14. Response Timing and Format

We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. We will deliver our written response by mail or electronically determined by the method of submitting the verifiable consumer request. Any disclosures we provide will only cover the 12month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

California Civil Code Section 1798.83 permits this site’s users who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to: support@naknowmask.com

15. Discrimination - The California Consumer Privacy Act prohibits us from discriminating against you in any way should you exercise any of the rights set forth above.

California Consumer Privacy Act Notice
Effective Date: January 1, 2020

This Notice applies solely to customers of our clients who reside in the State of California (“consumers” or “you”) We adopt this notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and other California privacy laws. Any terms defined in the CCPA have the same meaning when used in this notice.

Na-know is not a “Business” as defined in the CCPA as it does not alone, or jointly with others, determine the purpose and means of the processing of consumers’ personal information. Nevertheless, Na-know strives to maintain its status as a helpful and informative corporate citizen and hereby provides the following information regarding information it gathers on behalf of its clients. Further, although Na-know is not a “Business” as defined in the CCPA, it will reply to written requests for information in order to maintain transparency and to reply to legitimate requests from California consumers.

16. Updates To The Privacy Policy

We reserve the right to amend this privacy notice at our discretion and at any time. Na-know keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on December 07, 2020.

17. Contact Information

If you have any questions or comments about this notice, our Privacy Statement, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us by sending a verifiable consumer request to us by either: emailing us at support@naknowmask.com